Habbo CIA

Introduction

The Central Intelligence Agency, hereinafter referred to as "the CIA", prides itself on following the Habbo Way - striving to maintain an environment of equal opportunity for all. This Code of Conduct applies to everyone employed at the CIA. The Code of Conduct serves as a practical guide for all employees. Anyone found in violation of any sections within this Code of Conduct may face disciplinary action.

Definitions

Self-Promotion - Giving yourself a higher rank without being promoted by another superior through the proper means.
Double Jobbing - Using the same (or an alternative/alt) account to work at the same agency more than once or at another agency whilst also employed at the CIA. Unpaid roleplays are allowed.
Abuse/Harassment - Including but not limited to: bullying, stalking, homophobia, or racism.
Poaching - The act of persuading a member of another agency/military to join the agency/military that they are part of.

Homepage - The CIA's website that includes this Code of Conduct, employee training scripts, forms for submitting complaints/appeals, and more.
Portal - The CIA's web Portal that helps us keep track of pay, promotions, employment status, and more.
Base/Headquarters (HQ) - The main CIA room where employees perform their work tasks.
Station - A workstation where an employee completes their tasks. This may be FTF, FTT, FTS, FTHD, or TU.

IA, Internal Affairs - Handles complaints, appeals and employee management.
EA, External Affairs - Manages the agency's relations with other agencies.
EB, Executive Board - Handles pay hours and paying the employees.
EU, Entertainment Unit - Maintains the morale of the agency through events and collaborations.
TU, Transfer Unit - Handles transfers of members from other agencies wishing to join the CIA.
TiC, Trial iC Cabinet - Handles the process of training and evaluation of members wishing to join an iC rank.

Appropriate Evidence - Sufficient screenshots of information, including but not limited to: conversations, chat logs and relevant documents, as deemed essential for substantiating a valid assertion in a specific circumstance involving interactions between multiple parties.

Section 1.0 - Eligibility

In order to protect the safety, security and sanity of the CIA and its employees, we enforce the following set of guidelines when recruiting new members:

1. The user's account must meet at least 2 of the following conditions:
1. The account is at least 5 days old
2. The account has 10 or more friends
3. The account has an achievement score of at least 750
2. The user must not have an offensive username or one that attempts to mimic or closely resemble another's username.
3. The user cannot be on the DNH (Do Not Hire) or NP (National Punishment) lists of the CIA or any of its allies (under treaty).
4. The user cannot be judged as, nor determined to be, a troll by the recruiter.
5. If the recruiter deems the user to be unreasonably rude or aggressive, they have a right to decline their eligibility to be hired.
6. The user joining must be aware that if they do not hold a trading pass, they are only able to claim pay once a trading pass is acquired.
1. Guidance from iC members may be provided to help new employees or existing employees without the trading pass.
2. There is a guide available on the CIA's website on how to unlock the trading pass. Click here to access the Trading Pass Guide.

Section 1.1 - Rules

Non-compliance to any of the following rules may put you at risk of disciplinary action.

This section applies to everyone in the CIA HQ.

1. Always follow the 'Habbo Way'.
2. Always speak English inside the CIA HQ at all times.
1. If you'd like to speak in another language, feel free to whisper to the recipient.
3. Always treat fellow CIA employees, Special Visitors and Guests with respect and courtesy.
4. Always follow instructions or commands given by high-ranking members.
5. Avoid spamming or excessively using capital letters in messages when in base.
6. Refrain from using RED coloured chat in base, except when an iC is giving announcements to the whole base, such as pay announcements or important changes that employees should be aware of.
7. Respect others' boundaries and avoid pressuring or harassing anyone into disclosing information they do not wish to share.
8. Refrain from requesting or pleading for Pay, Promotions, Badges or Rights.
9. Refrain from poaching or advertising to members of other agencies or militaries. This also applies to users who try to poach from the CIA.

This section applies to all CIA employees.

1. Double-jobbing and Self-Promotion are strictly prohibited.
2. Avoid being AFK or idle at or on any station.
1. The use of software to prevent you from idling is strictly prohibited.
2. If you need to AFK/idle, you may stand behind your station after notifying the payer (and waiting for acknowledgement).
3. Always ensure that only authorised individuals are allowed entry via the Front Desk or Security Station.
1. Always check their Badge, Motto, and eligibility via the Security Search on the Portal first.
2. For those ranked Moderation+ or who have access to the base as a Veteran or Tier II/III SV holder, kindly remind them to use the respective group gates to enter the HQ.
4. Please address superiors by name, "Boss", or by "Sir" / "Ma'am" if they are comfortable with such terms. (E.g. "Yes, Nathan!", "Yes Boss?", "Yes, Ma'am", etc.)
5. Always wear the highest-applicable badge and motto whilst working in base or in any other CIA-affiliated rooms.
6. Your profile must always be set to public so we can see your online time whilst you are employed at the CIA.
1. This is necessary for promotions and pay tracking. Exceptions can be made depending on the circumstances but needs to be approved by a Founder prior.
2. This rule is also applicable to any employees who are on LOA.
7. Avoid using your position or rank to show favouritism and/or bias towards close friends or family members. If you believe a close friend or family member deserves a promotion, request the assistance of another high-ranking member to handle the matter.
8. Always ensure that you refrain from blocking or occupying someone's seat whilst they are being promoted, are promoting, or have temporarily moved to another station (transfer desk/security).
1. This applies to all stations; however, if all seats are occupied, you may ask a higher-ranking member nicely if you can take over.
9. Employees should always follow the following priority when filling stations in HQ: FTF > FTS > FTT > FTHD > FTTD > Podium, with the Podium being reserved for the Payer during a pay hour.
1. Employees may fill any other station if it is necessary at the time in order to complete a certain task, i.e. temporarily move from FTF to FTTD in order to transfer someone.
10. You are not to ignore or block any members of IA (Internal Affairs) or Directorate+ if they reach out to you via Habbo, any CIA-affiliated communication channels, any CIA-affiliated rooms, or Discord.

Section 1.2 - Commands

Commands are used to help regulate employees' behaviour and to provide order within the HQ and affiliated rooms. They are to be adhered to by all employees.

Commands are as follows:

1. FTF (Fill The Front): Sit at the Front Desk of the base and recruit people.
2. FTS (Fill The Security): Sit in Security and manage who is able to enter the base.
3. FTT (Fill The Training): Sit at the Training station and lead new recruits to the training rooms and perform their training.
4. FTB (Fill The Back): If you need to AFK or in the case that all working stations are full, you may choose to sit in the AFK area.
5. FTTD (Fill The Transfer Desk): Sit at the Transfer Desk and manage transfers of people who wish to transfer to the CIA from another agency.
6. FTHD (Fill The Help Desk): Sit in the Help Desk area and assist employees should they have any inquiries.
7. CTH (Clear The Hall): Clear the area behind FTF Desks by sitting on a chair that is near you.
8. BTB (Back To Base): Return to the CIA Headquarters.
9. ATT (Attention): Stand in front of the superior that called the ATT, wave, and say: 'Yes, Sir/Ma'am!'
10. AE (At Ease): Return to what you were doing. (If you are being ATT'd only sit if you hear them call AE).

Misuse of commands may lead to repercussions.

Section 1.3 - Disciplinary System

The CIA has a disciplinary policy to promote the fair treatment of employees. It also ensures the safe and effective operation of the agency. The following protocol provides a framework to address any lapses of conduct. It encourages employees to achieve and maintain acceptable standards.

Whilst each disciplinary case follows the same basic principles, each individual's situation is unique, as is their reaction to stress. We understand that the prospect of facing disciplinary action may be stressful, cause distress and affect an employee's mental health. We aim to find a balance between fair, equal justice and protecting the interests and welfare of our personnel. We will always try to provide pastoral/welfare support to our employees who feel they would benefit from this during a disciplinary investigation. Personnel should reach out to their divisional leaders or get in touch with Directorate+ if they feel they are beginning to struggle.

Section 1.3.1 - Basic Principles

1. We will always strive to take informal action as our preferred method of conflict resolution.
2. Appropriate evidence must be given in order for an infraction to get approved.
3. The evidence should include an accurate representation of the interaction with all pieces of evidence given.
4. Any member of Operations+ has the right to infract another member that is within their limits.
5. All evidence should be provided when submitting a new complaint/appeal through the website (Other Links > Appeals & Complaints > Submit).
6. Any form of disciplinary action will be handled and dispensed through the Internal Affairs unit or by a Directorate/Founder, depending on the urgency of the matter.
7. Room Rights holders may also deem it acceptable to remove you from base temporarily depending on the level of disruption your actions may have caused or if you are being uncooperative.
8. If you are dismissed from the CIA by receiving your 3rd strike, you may only return to the CIA after 2 weeks, starting again from Recruit.
9. Minor offences like being caught AFKing on station may only yield a maximum punishment of a verbal warning. However, repeat offences may also incur additional punishment at the discretion of IA/EB.
10. If you are a Badge Admin or Rights Holder, these privileges may be suspended or removed for a period of time following an offence.
11. If a user continually misbehaves in an extreme manner, they may be permanently banned from base and placed on our Ban On Sight list.
12. Users have a right to appeal any disciplinary action/case. If you wish to submit an appeal, you can do so via the website (Other Links > Appeals & Complaints > Submit Appeal).

More information about the recommended penalty pathways for disciplinary cases can be found on the 'Strike System' page.

Section 1.4 - Idle/AFK Policy

If you notice a member that is idling or being unresponsive in a station, you must follow the following procedure:

1. ATT them once, f.e Username ATT x1
2. Wait for 15 - 30 seconds
3. ATT them for a second time, f.e Username ATT x2
4. Wait for 15 - 30 seconds
5. ATT them for a third time, f.e Username x3
6. Count the employee down from 5.
7. Ask for a Room Rights holder to bop them to FTB.

If they do not respond to your ATT after the third time, you must log them in the #verbal-infractions channel on the CIA Discord server.

Frequent idling, mainly noted by the #verbal-infractions channel, could lead to consequences as listed below:

1. 1 - 2 times idle based on #verbal-infractions = Discord warning
2. 3rd time idle based on #verbal-infractions = Written warning on Portal
3. 4th - 5th time** idle based on #verbal-infractions = Written warning + payban for 8 pay times (1 day)
4. 6th - 7th time idle based on #verbal-infractions = Strike 1 + payban for 8 pay times (1 day)
5. 8th - 9th time idle based on #verbal-infractions = Strike 2 (demotion) + payban for 16 pay times (2 days)
6. 10th+ time idle based on #verbal-infractions = Strike 3

Section 1.5 - Strike System

For more information regarding the Strike System, refer to Policies > Strike System on the website.

The above link details the strike system to make it easier and simpler to understand. These are only guidelines based on specific scenarios/past cases.

1. The hierarchy of Strikes dispensable is as follows:
1. Verbal Warning
2. Strike 1: Logged Warning
3. Strike 2: Demotion (1 Division)
4. Strike 3: Dismissal from the CIA
2. A given punishment may not necessarily follow this guide, as each case may be more or less severe depending on the situation.
3. If no scenario is listed for a particular offence, the punishment will be determined by Internal Affairs in accordance with the nearest possible existing scenario.

Section 1.5.1 - Strike Expiration Policy

1. Any infractions that are for the reason of idling at any station will last for 2 weeks.
2. Any infraction that is for any other reason will last for 1 month.
3. You may file an appeal against any infraction that you have received.

You can submit an appeal through the website (Other Links > Appeals & Complaints > Submit Appeal).

Section 1.6 - Uniform Policy

The CIA does not require its members of any division to wear a specific uniform whilst in base. However;

1. Members must take into consideration that they are representing the CIA and should not wear anything revealing or inappropriate.

Section 1.7 - Security Policy

Having access to the CIA's Discord channels is a privilege. As members move up within the agency, they will receive access to more channels within the Discord. There are many "employee-only" channels that "non-members" do not get access to, including Special Visitors (SV), VIPs, Veterans, ex-employees, and strangers/guests.

1. At no time should any CIA-related matters be discussed with any 'non-members'.
2. Only Founders and External Affairs leadership can authorise discussions regarding CIA-related matters outside of the CIA in the relevant channels that are associated with such matters.
3. Failure to obey this policy will result in a full investigation by the Internal Affairs unit of the employee in question, as well as consideration to be put on the CIA's National Punishment (NP) list, with the reason of exposing confidential information to the public.
4. This also includes such documents that are marked as "Confidential" or "Strictly Confidential". No such document shall be shared between any two parties.

Below are some, but not all, examples of "CIA-related matters":

1. Infractions
2. IA Investigations
3. Scandals
4. Any information that has not been released to the public

Section 1.8 - Pay

The CIA pays its members for their contributions to the agency 3-5 coins each pay time, depending on the division.

1. Please note that the CIA runs based on BST / GMT (UK time)
1. A time converter is located on the website's home page.
2. All CIA members are eligible for pay except:
1. Users who have been "Pay Banned" (due to an IA, EB or 1iC+ infraction) due to unacceptable behaviour or frequent idling.
2. Users who have yet to start work before the pay cut-off time begins.
3. You MUST be online and filling a station by at least the 2nd minute after the hour that the pay time has begun.
4. For example, if the pay time starts at 1AM, you must be online and in a station at the latest by 12:02AM.
5. Users who have repeatedly asked for pay.
6. Users who have idled on station during pay 3 or more times.
3. Employees who are eligible to claim pay will be paid as follows.
1. Non-ICs (Agent to Trial iC) will earn 3c per pay hour.
2. ICs (5iC Senior Council - 1iC Ownership) will earn 5c per pay hour.
4. All employees who are eligible to claim for that pay hour will have their pay added to their Portal account at the end of the pay hour.
5. Employees can claim their pay at any time by clicking "Claim Pay" in the Portal.
6. A Pay Manager/Founder will pay you within 24 hours after you click "Claim Pay".
1. Employees who ask to receive their pay after they have clicked "Claim Pay" but before 24 hours have elapsed may have their pay delayed.
2. If 24 hours have elapsed since you have clicked "Claim Pay", please contact a Founder.
3. If you wish to change the amount you wish to claim, please tell the Pay Manager/Founder at the time they approach you with your pay instead of submitting a new claim via the Portal.
4. Please be in base immediately after submitting your claim in case a Founder is immediately available to pay you.
5. You can claim a minimum of 10c and a maximum of 100c per day.
6. Pay can only be claimed in increments of 5c.
For example, if you have 93 points, you can claim 90c; however, the remaining 3c will be kept on your account.
7. CIA does not make use of Pay Stays or Pay Badges, as you are earning your pay during the hour that you are active on a station.
8. During a pay slot, the designated payer has the authority to make the final decision on an employee's pay eligibility based on actions displayed by the employee for that hour.
9. It is the employee's responsibility to ensure that if no payer has made themselves known by :05 of a given pay hour, they MUST request/tag the Executive Board role in a CIA employee channel of the Discord as soon as possible.
10. If an employee has been dismissed due to inactivity or for any other reason - they will lose all of their pay points. We are not under any obligation to return these to them under any circumstances.
11. If an employee needs to AFK for any amount of time, they are required to let the payer know that they need to AFK, providing the payer with the length of time that they expect to be gone.
12. If you don't let the payer know how long you'll be AFK for and 2 minutes pass, the matter of your eligibility for pay will be left to the discretion of the payer.

For more information regarding pay, refer to Policies > Daily Pay Policy on the website.

Section 1.9 - Room Rights Holders

Having Room Rights (RR) in CIA headquarters is a great privilege and should NOT be abused. Holding RR means that you are trusted and deemed responsible enough to protect and operate the HQ. As stated in this Code of Conduct, if you are demonstrating unacceptable behaviour, you may have your Room Rights suspended or removed.

1. Asking for these privileges may prevent you from receiving them in the future.
2. You are expected to use them responsibly.
3. This means you should only use Room Rights when you need to kick/mute/ban a person who fails to adhere to the CIA rules.
4. If you use your Room Rights for any other reason, it may be revoked.
5. The boppers are only to be used to move people out of hallways if they're blocking the way or if someone is idling in an open area or in a station.
6. Room rights holders are only permitted to bop people into the base if they hold the proper badge and motto on their profile.
7. Room Rights holders are only permitted to place furniture in the room on a permanent basis if approved by a member of the Foundation team.

Failure to comply will result in the suspension of their Room Rights.

Section 2.0 - Duties

In the CIA, there are duties every member needs to complete. Different duties will be expected of each individual member throughout their time at the CIA. Higher ranks will complete monthly reports, Special Unit members will complete their tasks for their Directors, and lower ranks will continue to fill a station to help recruit people and train.

Failure to complete these duties may result in some form of disciplinary action.

Section 2.1 - Mimicking

1. Cloning or mimicking another Habbo's face and/or outfit may be perceived as disrespectful. Do not clone anyone in the CIA unless it's for a recreational event or unless permitted by the person in question.
2. Anyone found cloning someone may be asked to change their appearance.

Maliciously mimicking someone else is considered a serious offence, as you are hiding behind another person's identity. Constantly mimicking others may lead to severe disciplinary action.

Section 2.2 - Site Usage

The CIA website is a resource that everyone in the CIA uses. You can find many different things on our website, including the link to our Portal, the link to our Discord, information on the CIA's history, and a lot more interesting information.

It is recommended that members check the site regularly for any important event reminders or updates.

Section 2.3 - Portal Use

The Portal was made to record information that can be referred back to by other members of the CIA. Each entry in the Portal serves to record different information. For example, the Promotion Logs are to record each time a high-ranking employee has promoted another employee.

1. In order to be able to use the Portal, you must follow certain rules.
2. Refer to Section 2.2.1 - Portal Rules for more information.
3. The Portal tracks the use of IP Address that is used in order to single out those who use multiple accounts for the use of either gaining a higher rank or double pay. IP Addresses are strictly kept private in any circumstance, and only the sole Database Administrator (Central1) is able to view such data.
1. All data stored in relation to IP addresses are strictly in line with GDPR (General Data Protection Regulation 2018)

Section 2.3.1 - Portal Rules

1. Infractions that are submitted via the Portal must include all evidence of wrongdoing and must be sufficient to the cause.
2. Anyone with Portal admin must not approve any of their own logs and, when approving an infraction, must ensure it is sufficient and credible.

Section 2.3.2 - Infraction Approvals

1. All admins who approve an infraction must remove the employee's badges upon approval, where applicable.
2. Badge Admin holders who are carrying out an action detailed in the infraction log may only remove someone's badges after the infraction has been approved.
3. Evidence must be sufficient, or the Infraction may be invalidated and will be deleted.
4. Ensure you don't create a duplicate log. If this does happen, then the duplicate must be deleted immediately.
5. Ensure the infraction is filled out completely and sufficiently.
6. Usernames and ranks must always be recorded accurately and in their entirety.
7. Personal information should not be entered under any infraction under any circumstance.
8. Potential Consequences
1. Suspension of your Portal account.
2. Removal of your Portal account.
3. If you are a Portal admin, the removal of your administrative privileges.
4. Demotion.
5. Serious offences within the Portal may result in dismissal.

These consequences can apply to anyone who is not following the proper use of the Portal, regardless of your division.

Please also refer to Section 2.9 - Infractions.

Section 2.4 - Chain of Command

The Chain of Command is located under the Official Rank List page on our website. If you have any concerns regarding the CIA, check the Chain of Command to find the individual to whom your comment should be directed.

Section 2.5 - Meetings

To ensure the smooth running of meetings, all staff are required to follow these rules when participating in meetings.

1. If you are found to be in violation of these rules, punishments such as strikes, demotions, and, in serious cases, dismissals may be provided.
2. Meetings will generally have at least 5 days' notice before one occurs. If less than 5 days, the meeting may be cancelled.
3. All meetings are announced on Discord. It is the employee's responsibility to keep up-to-date on such matters.
4. Requirements To Host And/Or Be In A Meeting
1. [2iC] Commissioners can hold a meeting, having [1iC] Ownership members authorise the meeting and as their co-host.
2. You are required to be the rank of [1iC] Ownership or higher to host a meeting by yourself.
3. All Special Unit directors are allowed to host meetings relevant to their designated units.
5. Meeting Host Rules and Rights
1. The minimum rank for the attendees of a meeting may be determined by the meeting host and must be respected by all.
2. The host of any meeting is the single person in charge of the meeting.
3. There may only be a maximum of one host in the meeting.
4. If you require more than one host, please get approval from [1iC] Ownership or above.
5. There may be a co-host to assist the host if it's required (maximum of 2).
6. The host and co-host are the only people who may use coloured chat, however, this is optional.
7. The host of the meeting starts and ends the meeting. The only exception is if a [1iC] Ownership ranked member or higher requires so.
6. Meeting Room Policy
1. You must stay silent at all times when a meeting is in session unless permitted by the host.
2. If you wish to have a say, continuously wave until called on by the host.
3. Refrain from interrupting the meeting by speaking out randomly and/or walking around without permission. To stay active, whisper to a friend.
4. If you wish to speak, you must not use ALL CAPS or coloured chat.
5. Only one member is to speak at a time unless directed otherwise by the host.
6. Show respect to all attending members.
7. If you break any rules in the meeting rooms, immediate action may be taken. This may involve a warning, being asked to leave the room, a strike, demotion or, in the worst case, dismissal.
7. Emergency Meetings
1. This is a meeting that holds top priority, addressing issues that may be immediately threatening to the operations of the CIA.
2. One may host an emergency meeting as long as they are approved by any [1iC] Ownership member or above.

Section 2.6 - Retirement and Returns

1. If an employee decides to retire from the CIA becoming a Veteran, they may be eligible to return to the agency as their retiring rank so long as it is available. The final decision of your new rank may be down to the respective high-ranking members of the CIA.
1. If the previously held rank is filled, the user will be placed in the closest available rank.
2. Veterans who decide to return following approval from the respective high-ranking members and who were ranked above Trial iC will be required to take a probationary period.
1. This will be dependent on how long the retiree has been away.
2. During this period, the employee will be monitored on tasks set by the Head of Division for attitude and overall performance.

Section 2.6.1 - How does the Retirement system and returning from Retirement work?

1. If you have decided to leave the CIA, you will have to provide a notice of retirement to a high-ranking member of CIA. You will then have 1 week to complete any final duties and tasks you may have to the CIA.
2. On the final day, you will have to leave all your rank and unit badges. You may also be required to leave any unit servers.
3. If you have created any CIA-related documents, you must ensure that you have transferred the ownership of that document either to Foundation or to a member of Directorate.
4. Under no circumstances should you leave the Veteran badge once you've been accepted into it, as it allows you to return to a position at the CIA.
5. The retirement badge gives the Veteran the potential to return to the highest rank available at or below the rank that the retiree held, assuming they wish to return to the CIA. However, the rank is not reserved, and the rank and division you receive may be subject to change.
6. Upon return, depending on how you performed in your previous rank as well as other factors, your previous rank and division may not be guaranteed. Depending on your previous rank, the final decision of your new rank may be down to the Foundation team.
1. If you were a high-ranking iC (2iC+), the decision of your rank may be down to a discussion between Directorate and Founders.
7. If a member who has retired with a Veteran badge wishes to return, they can come back as their original rank (or the closest available to it) as long as they did not leave their Veteran badge. Depending on your previous rank, the final decision of your new rank may be down to the Foundation team.
8. Supplemental Information
1. The Veteran badge may only be provided so long as they meet the requirements listed under Section 2.6.8.
2. The Veteran badge may be granted to any individual regardless of their eligibility listed under Section 2.6.8 with the approval of any Foundation member.
3. You are required to submit a resignation notice 1 week prior to your resignation date. This allows for the CIA to make appropriate preparations for the absence of an iC.
4. If you break any of the CIA's rules whilst holding a Veteran badge, your badge will be immediately revoked.

If you have yet to be contacted within a week of applying for Veteran, please contact a member of 1iC+ to assist you.

Section 2.6.2 - Returning Members (non-Veteran)

For individuals who were previously CIA personnel but have decided to transfer away, it is reasonable for us to apply a rank penalty if the person in question decides to return to the CIA.

1. A 'First Return' is when an individual wishes to transfer back to the CIA for the first time after initially transferring to another agency.
1. Unless the individual is listed on BoS, DNH or NP, they may rejoin with a 1-division penalty.
2. A 'Second Return' is when an individual wishes to transfer back to the CIA for the second time, following one prior instance where this individual has transferred to another agency.
1. Unless the individual is listed on BoS, DNH or NP, they may rejoin with a 2-division penalty to their most recent division (from the time they rejoined the first time).
3. A 'Third Return' is when an individual wishes to transfer back to the CIA for the third time, following two prior instances where this individual has transferred to another agency.
1. In this case, the transfer shall be rejected. It should be explained to the individual that the CIA rewards loyalty, and a significant amount of disloyalty has been shown by their prior transfers away from the CIA.
2. The individual is welcome to rejoin as a Recruit.

Section 2.6.3 - Returning Members (Veteran)

For individuals who were previously an employee of CIA but decided to retire holding a rank of Veteran, their returning rank will be subject to a decision from high-ranking members. The rank of the members making the decision will be based on the Veteran's previous rank:

1. 5iC - 3iC - Ownership+ / TU Leadership
2. 2iC - Directorate+
3. 1iC+ - Foundation

1. First-time leavers:
1. Once approval is received from the respective high ranking members of CIA, the retired candidate will be eligible to return either to Trial or to start rank in the division they retired from.
1. This is provided the Veteran is not listed on BoS, DNH or NP at the CIA or any allied agency.
2. Second-time leavers:
   1. If they have left the CIA a second time, they will not be able to leave as a Veteran without prior approval from the Foundation team.
   2. If they were granted Veteran status, then once approval is received from the respective high ranking members of CIA, the retired candidate will be eligible to return either to Trial or to start rank at one division below they retired from.
   1. This is provided the Veteran is not listed on BoS, DNH or NP at the CIA or any allied agency.
3. Third-time leavers:
1. If they have left the CIA a third time, they will not be able to leave as a Veteran without prior approval from the Foundation team.
2. If they were granted Veteran status, then once approval is received from the respective high ranking members of CIA, the retired candidate will be eligible to return either to Trial or to start rank at one to four divisions below they retired from.
1. This is provided the Veteran is not listed on BoS, DNH or NP at the CIA or any allied agency.

Section 2.6.4 - Disloyalty

If an employee decides to leave the CIA several times within a short time span, said employee can be classified as disloyal and may suffer discipline for repeated attempts of rejoining and leaving.

1. For someone to be considered disloyal, they may:
1. Leave and rejoin a minimum of 3 times within a (relatively) short time span
2. Leave and rejoin for the 2nd attempt, and leaving within 4 days of rejoining
3. Leave and create their own agency, poaching CIA members in the process
2. Disloyalty may lead to (but is not limited to) the following actions:
1. Removal of special perks, such as Special Visitor and/or Veteran
2. Placed on Do Not Hire

Once a member has been considered disloyal, Internal Affairs has the right to hold an investigation and make the necessary decision as it sees fit with appropriate evidence and logs to back up each and every investigation.

Section 2.6.5 - Returning from an inactivity infraction

We appreciate and support the fact that our members have real lives that come before Habbo. However, to ensure that our agency's operations continue to run smoothly, we must keep track of those individuals who are unable to be active due to real-life commitments. We ask that all members submit a Leave of Absence notification in advance, following the LOA policy.

We understand that CIA personnel may experience exceptional circumstances that cannot be covered under our current LOA policy, so to combat this issue, CIA personnel are also able to submit an Emergency LOA via our Portal. This can be completed through the 'Leaves' page of the Portal, as with a regular leave notification.

1. Personnel who fail to post an LOA notice and are seen to be Away Without Leave (AWOL) may be subject to disciplinary action, including a demotion and/or dismissa
2. Personnel who have been dismissed due to AWOL status are welcome to return to the CIA at a 1-division rank penalty.
3. This is not a hard-and-fast rule; it should be applied wherever possible, but we recognise Personnel have individual circumstances.
1. In cases where Personnel wish to return to their original rank, a member of 1iC or above should be consulted to review the situation and the reasoning behind why the Personnel went AWOL.
2. It is at the discretion of 1iC Ownership and/or Directorate/Foundation as to whether to apply this penalty or allow the individual to return at their original rank due to the circumstances of their leave.

For more information regarding LOA, refer to Policies > LOA Policy on the website.

Section 2.6.6 - Members who quit and wish to return

Individuals who provide notice of retirement - meaning that they resign from all roles held at the CIA - may be permitted to become a Veteran following the requirements as per Section 2.6.7 are filled and are able to rejoin the CIA at their discretion whilst retaining their previously held rank. This is subject to rank availability.

Retired personnel who return will be offered as close to their previous rank as is possible at the time, taking into account division capacity and performance.

1. When employees of the CIA have left without any notice but have not transferred out or joined another agency (but still wish to return to the CIA), they may do so at a 1-division demotion - if they do not hold Veteran status.

Section 2.6.7 - Members who have been fired from the CIA and wish to return

1. Individuals who are dismissed from the CIA may be eligible to rejoin from Recruit only after 2 weeks have passed since their dismissal.
2. Once 2 weeks have passed, the said individual is welcome to rejoin the CIA at the rank of Recruit.

Section 2.6.8 - Veteran eligibility criteria

1. Employees who wish to retire from the CIA and become a Veteran are required to meet the following criteria to be considered a Veteran of the CIA.
1. You cannot leave and rejoin twice; otherwise, you will lose the opportunity to become a Veteran.
2. If you join another agency, you are unable to become or retain your status as a Veteran.
3. For those ranked 5iC or above, they must be employed at CIA for a minimum of 2 months.
4. Non-iCs must be employed at CIA for a minimum of 4 months.
5. If you rejoin the agency from being a Veteran, you will lose your Veteran status and will need to re-qualify for the requirements should you wish to become a Veteran again.
6. If you leave the veteran badge for ANY reason, you will not be able to transfer back to your original rank.
7. If you have spent time in the CIA on LOA before applying for Veteran, the time you spent on LOA will be subtracted from your active time in the CIA.
1. If the result of that time falls below the amount of time required to retire as a Veteran, you will be unable to retire as a Veteran.

Section 2.7 - Badge & Motto

1. Employees are required to display the proper badge & motto at all times whilst in HQ.
1. If you are using the Modern client, you may be exempted from wearing your rank/division badge on the condition that you show your CIA Employee badge at all times.
2. The above clause shall only be in effect while the Modern client does not support this feature.
2. Mottos may be decorated with alternative symbols so long as they retain the [CIA] Employee Rank [Tag] format - more information in Section 2.6.1.

Examples of a correctly written motto may include:
- [CIA] Junior Operative [TiG]
- ♠️ CIA ♠️ Counsellor - 4iC ♠️ MnD ♠️
- CIA ❤️ Founder
- CIA x T.O x Head of EU

Section 2.7.1 - Motto Policy

1. Your motto must contain CIA & your rank name at the very minimum.
2. All employees, including iCs, are required to have an accurate and correct motto displayed when in base at all times.
3. Rank names that contain the words "Moderator" or "Administrator" are censored within Habbo; therefore, when asking a user to change their motto to one that requires the use of these words, they may shorten such names to Mod, Mdr, Adm, Admin, etc.
4. If in the case that the full, proper motto is too long, such as in the case of [CIA] Commissioner of Intelligence Faction [2iC], you may shorten it by abbreviating certain words, e.g. [CIA] Com. of Intel. [2iC].
5. Non-ICs are encouraged to show the tag of their most recent promoter; however, this is not a requirement.

Section 2.8 - Sexual Harassment

1. If you are caught asking for pictures from someone who does not consent or is below the age of 16, you will immediately face severe consequences.
2. The CIA strictly follows the laws of the UK. This is to protect younger peers from harassment, abuse or exploitation. If an older person in the CIA or an alliance member is caught engaging in sexual discussion with an underage individual, they will be fired IMMEDIATELY.
3. Under NO circumstances will sexual harassment be tolerated within the CIA, whether it is in the HQ, an allied base, Discord or any other grounds where your actions may reflect poorly on the CIA.
4. Employees that are of legal age must respect one another, including outsiders. Any evidence that shows an employee pressuring another person to engage in sexual discussion or for pictures will be fired immediately and placed on National Punishment.
5. Employees are not allowed to exchange favours/money for explicit pictures of others, whether it's a CIA employee or an outsider.
6. As an employee, you are expected to behave yourself and treat all ages and genders with respect.

Section 2.9 - Confidentiality

1. Any information collected for the purpose of the Portal (login credentials, pay information, infractions, etc.) will be stored in a secure database.
2. Any information collected by Internal Affairs will be stored in a secure database, which only other IA members (and authorised third parties) may be able to access.
3. Any information collected on CIA employees will be stored in a secure database or document and will only be used for the purpose of investigations (by IA or Directorate+), issues or privacy reasons.
4. Any information accessible by CIA employees is to be kept secret and may only be discussed with other CIA employees.
5. You shall not share any information discussed within the CIA with any outsiders unless the Foundation team or EA Leadership has given you explicit permission to do so.
6. You shall not share any information discussed within any Special Unit with any outsiders unless the Foundation team or the unit's Leadership has given you explicit permission to do so.
7. If you are caught leaking information without correct authorisation, you will face an investigation based on your actions; following evidence being gathered, appropriate punishment will be provided.

Section 3.0 - Units

1. Employees ranked OOA and above are required to join at least 1 Special Unit.
2. Employees ranked Trial iC and above are required to join at least 2 Special Units.
1. Trial iC and above are required to join the Transfer Unit.
3. Employees are recommended to only join a maximum of 2 Special Units at a time. They can join more if they wish, provided they can keep up with the workload.
4. All activities within a Special Unit are to be kept confidential and are for the members of the unit and the Foundation's eyes only.
5. Employees who aren't in a specified unit are forbidden to request any sort of information in regard to that unit or any sort of evidence.

Minimum divisions required per Special Unit
EU	Any Division
EA	Support+
EB	Leadership+
IA	OOA+
TU	OOA+
TiC	5iC+

Section 3.1 - Providing Evidence

Please refer to Sections 1.5 - Strike System and 2.3.2 - Infraction Approvals.
See also the definition for "Appropriate Evidence" under Definitions.

Whilst filling in an infraction request, you must provide the appropriate evidence needed to make your claim valid. The following subsections contain examples of evidence required for certain infractions.

Section 3.1.1 - Idling on a station

1. A screenshot showing a user idling at the station.
1. This screenshot must clearly show the following:
2. The user idling
3. The system time/date
4. The chat logs showing the relevant timing between each ATT call
5. The idle user's profile
2. This must be posted in the #verbal-infractions channel on the CIA Discord server so it could be appropriately tracked by the Internal Affairs

Section 3.1.2 - Disrespect or Harassment

1. A screenshot showing the user's profile.
2. A screenshot of the chat history from the username that is being reported.

Section 3.1.3 - Commanding

If you're commanding a user, giving a warning, strike and/or any other disciplinary notice to the user, you must provide appropriate evidence for said action.

1. When providing evidence of the action, you must ensure that the screenshots show you giving an infraction (please include the chat history of the conversation between you and the person being reported).
1. If you cannot get evidence due to a disconnection or any other reason, please ask members who were in the room at the time for evidence.

Section 3.1.4 - Promotion Infractions

If you're infracting someone for promoting a user of which the person they are promoting hasn't spent at least 30 minutes on a station, or the promoter themselves has not spent a minimum of 30 minutes online, your infraction request should provide a screenshot of the following:

1. A screenshot showing the profile of the user that they're promoting and/or the promoter themselves if they still need to reach 30 or more minutes online or in a station.

Please ensure that your infractions are for something meaningful. If someone is infracted for being just 1 minute early to a promotion, we may void the infraction. If this case is to arise, politely remind (whisper) the promoter that they should wait until both parties have spent at least 30 minutes online in order to promote.

Section 3.1.5 - Inactivity

If you're infracting someone for being inactive from Habbo, a screenshot of their profile (showing their last login times) must be included to prove that the employee has not logged in for some time. Please be sure to check the Portal to see if the person has filled out a LOA and ensure that the LOA policy is being followed. Any person who is wrongly infracted shall face consequences.

Limits for being offline (without an LOA):
Non-iCs	14 days or more (2 weeks)
Trial iC	144 hours (6 days) or more
5iC	120 hours (5 days) or more
4iC	96 hours (4 days) or more
3iC	72 hours (3 days) or more
2iC	48 hours (2 days) or more
1iC	48 hours (2 days) or more
Directorate	48 hours (2 days) or more

1. Employees who have been inactive for the maximum amount of time per their division, as listed above, will be contacted via Discord, notifying them of their inactivity.
2. If an employee is Trial iC or higher and has not responded within 3 days, they will be demoted to Head of Leadership. If said employees who have been demoted are inactive for a further 7 days, they will be dismissed from the CIA.
3. If an employee is lower than Trial iC and has not responded within 3 days, they will be dismissed from the CIA.

Section 3.2 - Promotions

1. Promotions are a reward for hard work only and, therefore, can only be given in areas of work. The following areas are acceptable for promotions:
1. Front Desk
2. Security Desk (and surrounding chairs)
3. Training Desk (and the training rooms)
4. Help Desk (and surrounding chairs)
5. Transfer Desk
2. Only a member of 1iC+ is allowed to promote people outside of work areas, and only in situations where they are promoting an iC member or for pay.

To learn more about promotions, please read the promotion guide.

Section 3.2.1 - Promotion Rules

1. Employees of the Support division or higher are eligible to promote others.
2. Promotions on the Portal must be logged as soon as the promotion is given.
3. If the user has gone offline before you click the "Promote" button, then they are not eligible for a promotion.
4. Only members of 1iC+ are allowed to promote someone more than two times in a row. This is to avoid promotion hoarding.
5. Anyone who promotes someone more than twice at a time will have disciplinary action taken against them.
6. Promotions can only be given once the following conditions are met:
1. The promoter must have an online time of at least 30 minutes.
2. The promotee must have an online time of at least 30 minutes and have been actively filling a station for at least 30 minutes.
3. It is encouraged and highly advised that promoters engage in conversations or fill stations before promoting an employee.
4. Once you have promoted someone, you must wait a minimum of 3 minutes before promoting someone else.
7. Anyone seen not following these rules will face disciplinary action.
8. The only exception to these rules is if a member of 1iC+ has given you permission to promote the user.

Section 3.3 - Work Product

Any and all documents created by an employee or ex-employee with the intention for it to be used for the CIA come under work product, which means any and all documents created for this reason are rightfully owned by the CIA. We have the right to use said documents to continue the daily running of the agency.

All work products that employees have created may be named in the footer of the documents as a standard practice to give them credit where credit is due.